BDC Service Agent

Asbury Automotive Group is seeking a BDC Service Agent to positively impact our business and the lives of our team members and customers. The ideal candidate will have a passion for developing relationships, providing exceptional guest experiences, and innovating in the automotive industry.

Requirements

• Manage large amounts of inbound/outbound calls and emails in a timely manner
• Identify customer needs and provide information on service appointment availability
• Partner with service advisors, research issues, and provide solutions or alternatives
• Provide excellent customer service skills and motivation to be successful

Benefits

• Weekly pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards
• Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which include paid volunteer hours
• Aggressive Employee referral program with bonus opportunity