Warranty Administrator - Koons Woodbridge Ford

As a Warranty Administrator at Koons Woodbridge Ford, you will be responsible for submitting manufacturer and after-market warranty claims and collecting warranty claim revenue. You will work with shop foremen, lead technicians, and service advisors to discuss warranty claims and strive to maintain a minimum warranty claims acceptance rate of 95%. The ideal candidate has two years of previous automotive/administrative work experience and strong organizational skills.

Requirements

• Adhere to all manufacturers and after-market warranty company's policies and procedures
• Establish and maintain productive relationships with manufacturer's designated warranty representatives and after-market warranty companies
• Review warranty repair orders for proper completion, accuracy, and legibility
• Determine and enter applicable labor operation codes, failure codes, and other administrative data
• Submit warranty claims to manufacturer or warranty companies using administrative tools
• Maintain a record of all claims submitted, returned, or rejected

Benefits

• Weekly pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards
• Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave
• Paid Parental Leave
• Health savings
• Flex spending accounts
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Digital career path tool
• Continuous training
• Professional growth and development opportunities
• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Paid volunteer hours
• Aggressive Employee referral program