Parts Counter Specialist

ASCO Equipment is seeking a Parts Counter Specialist in Austin, TX, to support both customer needs and in-house technicians. The role involves managing parts inventory, coordinating order fulfillment, providing excellent customer service, and maintaining accurate inventory records. Responsibilities include accurately matching orders to packing slips, collecting payment information, and utilizing online resources for parts identification.

Requirements

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past due accounts
• Utilize resources, (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory
• Proficient computer skills, and experience with G-Suite & other parts programs
• A personal dedication to work safety and with accountability

Benefits

• Compensation & Benefits
• Health Insurance
• Profit Sharing
• Paid Holidays
• Training & Advancement Opportunities
• Unique Perks
• Education Assistance Program
• Professional Development
• Growth Opportunities