Account Manager (Ad Pro)
ASM GlobalBuffalo, New York, United States
Posted October 1, 2025
60505.8 - 60505.8 USD year
Full Time
About the Company
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments. We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners. Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook. As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Job Description
We are looking for an Account Manager to lead day-to-day operations for customer relationships, providing world-class service and strategic solutions to increase customer retention and revenue. The Account Manager will oversee customer orders from start to finish, manage customer relationships, and drive revenue growth targets.
Requirements
- Manage all aspects of current customer relationships
- Actively engage and plan with current customers to achieve their goals
- Meet with current accounts on a regular basis
- Enhance current customer relationships with new/improved branded merchandise solutions
- Lead all aspects of customer engagement
- Use creative thinking and industry knowledge to curate the best solutions for customers
- Manage all customer/partner deliverables to ensure quality standards and client expectations are met
- Support corporate sales team for all aspects of current customer or new relationships
- Utilize CRM as a tool for customer management and revenue generation
Benefits
- Competitive salary
- Generous benefits package
- Paid vacation
- 401k plan