Director of Event Services

ASM Global/SMG, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Director of Event Services at the accesso ShoWare Center. This position provides professional client services support in the planning, organization, and management of events within the facility.

Requirements

• Communicate with tenants and Promoters to obtain necessary technical requirements and other event related information.
• Inspect buildings and specific meeting areas to evaluate suitability for occupancy, considering such factors as air circulation, lighting, location, room size and event requirements.
• Ensure that the equipment, physical set-up and personnel provided meet the requirements of the event and the tenant’s contractual agreement.
• Develop assignment schedules for all staffing requirements for the proper presentation of event.
• Monitor performance of front of house staffing including guest services, security, medical and event staff.
• Ensure all pertinent information is obtained, compiled in event files and distributed to proper entities.
• Coordinate with the Box Office regarding technical and production requirements that impact sights lines and/or cause seating obstructions.
• Oversee the participation of related departments, such as operations, audio/video, housekeeping, guest services, police, traffic, for facility activities.
• Manage the preparation for upcoming events.
• Prepare cost estimates and monitor final billing.
• Work irregular schedule to ensure proper supervision of all events and activities scheduled in the facility, as required.
• Compile hours for EMTs, Police Officers, or any other subordinate staff or contract staffing.
• All other duties and responsibilities as assigned.