Sales Engineer
AssembledSan Francisco, California, United States • New York, New York, United States
Posted August 11, 2025
Full Time
About the Company
Assembled is a leading provider of AI-powered customer support solutions for companies like Etsy, Robinhood, and Stripe. We automate interaction resolution through chat, email, and phone while optimizing staffing for large support teams. Our mission is to enhance customer and employee experiences with intelligent software.
Job Description
Assembled is a leading provider of AI-powered workforce management software aimed at streamlining customer support operations for companies like CashApp, Etsy, and Robinhood. They are seeking a Solutions Engineer to drive adoption and capture opportunities within the support operations market. This role offers autonomy and a chance to shape Assembled's platform and impact sales strategies.
Requirements
- 3-5 years of experience as a Sales Engineer, Solutions Engineer, or Solutions Architect
- Strong technical background; comfort with APIs, cloud services (AWS), integrations, and web technologies
- Proven track record of closing complex technical deals
- Exceptional communication skills
- Direct experience in workforce management, contact center operations, or customer support technologies
Benefits
- Competitive Compensation
- Equity
