Customer Service Representative
A & AssociatesVenice, Florida, United States
Posted August 26, 2025
Full Time
About the Company
Associate Staffing is a leading professional staffing firm specializing in technology and financial talent for Fortune 500, 1000, and mid-market firms. With regional headquarters in Charlotte, North Carolina; Des Moines, Iowa; and Denver, Colorado, the company offers comprehensive services including technology recruiting, contract-to-permanent hiring, contract resources, permanent hiring, finance, and accounting. Known for its high client acceptance rate of over 90%, Associate Staffing builds strategic partnerships to identify top talent through its Core Values of Quality, Integrity, and Service.
Job Description
A & Associates is seeking a Customer Service Representative to drive customer satisfaction by answering inquiries, resolving issues, and maintaining product knowledge. The ideal candidate possesses a customer-first mindset and delivers high-quality service.
Requirements
- Answer inbound customer communications.
- Manage customer interactions with calls and emails.
- Advise customers on product/service solutions.
- Maintain product knowledge and CRM records.
- Track customer interactions.
- Address customer complaints with effective solutions.
- Excellent written and verbal communication skills.
