Patient Service Representative I

Patient Service Representative I is responsible for providing customer service and ensuring the patient experience is exemplary. They coordinate clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner.

Requirements

• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information.
• Collects outstanding patient balances.
• Schedules follow up services and office visits for patients.
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Pet Insurance
• Health savings account
• Paid sick time
• Paid time off
• Paid holidays
• Profit sharing
• Retirement plan