Infrastructure Field Technician IV
AstreyaHyderabad, Telangana, India
Posted August 25, 2025
Full Time
About the Company
Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.
Job Description
We are seeking a highly skilled and experienced Desktop Support Subject Matter Expert (SME) to join our IT team.
Requirements
- Expert Technical Support & Global Mentorship
- Problem Management & Root Cause Analysis
- Reporting, Metrics & Queue Management
- Process Improvement & Quality Assurance
- Communication and Stakeholder Management