Analytics Senior Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Business Operations team delivers impact across Customer Success through implementation and monitoring of key performance metrics, driving operational excellence, and enabling the execution and development of the Customer Success strategy.

Requirements

• 50% Data Management and Maintenance
• 50% Deliver Data Analyses and Business Insights
• Bachelor's Degree in a related field (Computer Science, Math, Statistics, Business, Finance/Accounting Operations/Supply Chain/Engineering)
• 5+ years of related professional experience (analytics, financial services, management consulting, corporate finance/strategy, analytical/business process improvement, or operations)
• 3+ years in a data science/analytics role
• Strong analytical skills
• Salesforce or other CRM experience
• Snowflake SQL and Python experience
• Familiarity with data visualization programs (Salesforce CRM Analytics, Power BI, Tableau, R studio)
• Excellent verbal and written communication skills, specifically in presenting data to non-analytical audiences
• Desire to tackle unstructured/distributed data to uncover critical insights
• Strong organizational skills
• Able to work autonomously and be comfortable with ambiguity
• Focused on delivering high quality and timely deliverables with a positive approach towards the work
• Demonstrate excellent analytical, critical thinking and problem-solving skills

Benefits

• Health and financial benefits
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces