Service Manager
ATLANTIC LIFT SYSTEMS INCNorfolk, Virginia, United States
Posted January 13, 2026
Full Time
About the Company
A company that provides service and parts management
Job Description
The Service Manager is responsible for leading, mentoring, and holding accountable the Norfolk Service and Parts teams, including Service Technicians, Shop Foreman, Service Counter personnel, Dispatch, and Service Administrators. This highly visible, hands-on leadership role requires daily engagement with the team and comprehensive oversight of all service operations.
Requirements
- Strong computer skills; proficiency in Microsoft Office required
- Excellent organizational, verbal, and written communication skills
- Strong customer relationship management and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail with a strong sense of urgency
- Effective at working with employees at all levels
- Ability to lift 50+ pounds
- Previous service management or heavy equipment/industrial service experience preferred
- Demonstrated ability to lead, mentor, and hold teams accountable
