Enterprise Implementation / Business Analyst

We are looking for a Customer-Facing SaaS Implementation Specialist responsible for onboarding new clients, configuring the platform to their business needs, and ensuring a smooth, high-quality go-live.

Requirements

• Strong customer-facing communication skills
• Good understanding of how SaaS platforms work
• Business process understanding & workflow mapping
• Ability to translate business requirements into software configurations
• Hands-on experience with configuration-driven SaaS products
• Analytical skillset for data mapping, data validation, and structured problem solving
• Strong documentation skills
• Basic technical comfort
• Project coordination & timeline management skills
• Ability to troubleshoot issues logically and manage escalations
• Adaptability & learning agility

Benefits

• Competitive salary
• Benefits package
• Opportunity to work with a leading IT company in the healthcare industry