The Service Manager of Hospitality position at Atria Institute is a pivotal role and is responsible for ensuring the Hospitality team is operating effectively including menu programming, purchasing, receiving, hiring, training and leading the team, overall facility maintenance and delivering on special moments.
Requirements
- Previous experience in a customer service or luxury hospitality role, preferably in a healthcare or high-end service setting.
- Excellent interpersonal and communication skills
- Keen attention to detail and the ability to provide personalized service to each member
- Calm, even-keeled leader who has experience managing teams
- A warm and welcoming personality, with a genuine desire to create exceptional experiences for Atria’s members
- Must be financially accountable
- Operate with speed and grace in high pressure scenarios
Benefits
- Excellent health and wellness benefits, fully covered by Atria, effective date of hire
- OneMedical membership for employees & dependents, giving access to 24/7 virtual care
- Fertility & family planning
- Company-covered preventive health screenings through partner hospitals (calcium score)
- Fitness Perks, including Wellhub +
- 401k contributions and 4% match starting after 6 months
- Flexible Time Off
- Continuing medical education (CME) and CEU support for professional licensure