Customer Success Agent
AutoBidMasterMasovian Voivodeship, Poland
Posted March 11, 2024
Full Time
About the Company
AutoBidMaster is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions.
Job Description
As a Customer Success Agent, you will work closely with online customers, auction support teams, and manage customer support by obtaining, analyzing and verifying customer’s needs. You will be the face of AutoBidMaster and embody the Company Core Values in every interaction with customers and team members.
Requirements
- Fluent English both spoken and written
- Fluent Russian/Ukrainian both spoken and written
- Experience in Customer Support or Service
- Experience in the e-commerce industry
- Experience with Zendesk or other ticket-based customer support platforms
- Excellent interpersonal, verbal, and written communication skills
- Quick, efficient computer skills and strong multi-tasking abilities
- Positive attitude and go-getter mentality
- Quick, eager learner
Benefits
- Competitive compensation
- Working alongside a fast-growing team of professionals from the US and EU
- All the equipment you’ll need to be successful
- Paid vacation, days off, and sick leaves
- US public holidays are off — we work according to the US calendar
- Exciting and memorable team-building activities and corporate parties