Customer Success Manager (Bilingual - French/English)
AutoLeapVancouver, British Columbia, Canada
Posted October 27, 2025
Full Time
About the Company
AutoLeap is a cloud-based auto repair shop management software, committed to empowering auto shop owners to drive their businesses into the fast lane. Our platform is meticulously designed to modernize every facet of the auto repair shop experience, from workflow management to parts ordering, customer communication, and more. With a strong presence in the auto repair industry, AutoLeap is trusted by a growing community of over 1,000 shops across the United States and Canada. If you're interested in joining our dynamic team, explore career opportunities here: https://autoleap.com/careers/ To witness how AutoLeap can transform your shop and help it thrive, get a free demo at: https://tinyurl.com/yc88t3dk For the latest investment news and financial updates about AutoLeap, visit our Crunchbase profile: https://www.crunchbase.com/organization/autoleap.
Job Description
AutoLeap is seeking a bilingual Customer Success Manager to drive innovation in the automotive industry, specifically with shop management SaaS. This role focuses on ensuring customers get the most out of AutoLeap's platform and achieve their business goals. The company provides a unique opportunity to build a thriving business within the rapidly growing auto repair industry.
Requirements
- Fluency in both French and English
- 8-24 months of experience at a software company (SaaS and SMB experience preferred)
- Experience with demoing and closing sales opportunities
- Strong organizational and managerial skills
- Demonstrated customer focus and passion for customer satisfaction
Benefits
- Health plan with employer contributions
- Flexible Time Off
- Monthly Meal Stipend
- Employee Recognition
- Career Development
