Patient Experience Officer

We are seeking a Patient Experience Officer for a healthcare facility in Bulacan to ensure excellent service and compassionate care for patients. The role involves managing feedback, supporting service improvement programs, and coordinating with departments to maintain a positive and seamless experience. This position focuses on improving the patient journey through various services and communication.

Requirements

• Assist in implementing patient satisfaction and service quality programs.
• Conduct patient rounds and surveys.
• Handle patient inquiries and concerns.
• Coordinate with hospital departments.
• Maintain patient feedback records.
• Provide assistance at community events.

Benefits

• Competitive salary
• Flexible work schedule