Field Service Technician II

Maintains and repairs telecommunication equipment, associated computers, networking, and electronic equipment and installs all Securus' products, features and equipment. Provides support to tablet customers and assists in administering the program. Travels to resolve issues or serves as an onsite technician for a particular customer.

Requirements

• Repairs, maintains, programs and installs telecommunications hardware, associated LAN/WAN/networking hardware/software, various electronic equipment and wiring
• Repairs/installs phones, kiosk, video terminals, WAP's, tablets and other required equipment within correctional facilities
• Maintain and provide operations support for site surveys, pre-bid meetings and/or sales conferences
• Troubleshoots situations where standard procedures have failed in isolating or resolving problems while interfacing with multiple departments for problem resolution
• Provides administrative services on as needed basis or when dedicated to a particular customer

Benefits

• Health Insurance
• 401(k)
• Disability
• Life Insurance
• Paid Time Off
• Voluntary Benefits