The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence.
Requirements
- Approach all encounters with guests and employees in a friendly, service oriented manner.
- Maintain regular attendance in compliance with Avion Hospitality standards.
- Maintain high standards of personal appearance and grooming.
- Comply with Avion Hospitality standards and regulations.
- Inspect staff's work performance within assigned section on a daily basis.
- Oversee the organized closing of the floors at the end of the day.
- Ensure records of daily assignments are completed and turned into the Housekeeping Office on time.
- Maintain key control system.
- Supervise all staff in Laundry and Housekeeping.
- Submit proper documentation regarding poor work performance.
- Handle items for 'Lost and Found' according to the standards.
- Be familiar with all Avion Hospitality policies and House Rules.
- Ensure that employees are attentive, friendly, helpful and courteous to all guests, managers and other employees.