Amazon connect Engineer

We are seeking a talented Amazon Connect Engineer to contribute to the development and implementation of contact center solutions for our clients. You will be part of a team focused on building and deploying robust contact center solutions leveraging Amazon Connect and other AWS services.

Requirements

• Technical Implementation: Develop, test, and deploy components of contact center solutions under the guidance of senior engineers and architects.
• AWS Utilization: Leverage knowledge of AWS services (Lambda, DynamoDB, S3, SNS, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to support contact center solution development.
• Amazon Connect Proficiency: Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing.
• CDK Familiarity: Learn and utilize AWS CDK for infrastructure as code to streamline deployment processes.
• Problem Solving: Troubleshoot and resolve technical issues.
• Learning and Development: Continuously expand knowledge of Amazon Connect, AWS services, and contact center technologies.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance