The Patient Care Lead plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The role involves coordinating services, providing guidance and quality care, and ensuring that patients receive their medications efficiently and without delay.
Requirements
- Assist the line manager and assigned program team in effectively managing Patient Support Program(s)
- Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines
- Maintain accurate, complete patient files, prepared for timely submission in line with project standards
- Prepare and maintain regular reports on program performance
- Participate in and complete all required training
- Report any adverse events or product complaints in line with client requirements
- Perform administrative duties related to program operations and general office support
- Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures
Benefits
- Paying fair market value
- Annual performance-based bonus (based on role, levels, and contract)
- Premium Private health insurance
- Career progression aligned with a competency framework
