Trainer - Chicago, IL

As a Trainer, you will be responsible for designing, delivering, and continuously improving training programs for Call-Takers, Dispatchers, and Supervisors. Your expertise in emergency dispatch operations and your ability to foster a positive learning environment will be crucial in ensuring that our team is well-prepared to handle critical situations effectively.

Requirements

• Bachelor’s degree in a relevant field or equivalent experience in emergency or public safety dispatching
• In-depth knowledge and experience with Public Safety CAD Systems
• Strong communication and interpersonal skills
• Ability to present complex technical information to non-technical audiences
• Familiarity with adult learning principles and training methodologies
• Ability to work independently and as part of a team
• Flexibility to accommodate 24/7 schedules
• Willingness to travel to various training locations
• Ability to work across different shifts (1st, 2nd, or 3rd)

Benefits

• health insurance
• paid vacation
• disability
• life insurance