As a Trainer, you will be responsible for designing, delivering, and continuously improving training programs for Call-Takers, Dispatchers, and Supervisors. Your expertise in emergency dispatch operations and your ability to foster a positive learning environment will be crucial in ensuring that our team is well-prepared to handle critical situations effectively.
Requirements
- Bachelor’s degree in a relevant field or equivalent experience in emergency or public safety dispatching
- In-depth knowledge and experience with Public Safety CAD Systems
- Strong communication and interpersonal skills
- Ability to present complex technical information to non-technical audiences
- Familiarity with adult learning principles and training methodologies
- Ability to work independently and as part of a team
- Flexibility to accommodate 24/7 schedules
- Willingness to travel to various training locations
- Ability to work across different shifts (1st, 2nd, or 3rd)
Benefits
- health insurance
- paid vacation
- disability
- life insurance