The Aftermarket Applications Engineer will provide technical solutions, develop product customizations, and lead product enhancements. They will participate in cross-functional new product development teams and will lead product, business system, and sales tool enhancements.
Requirements
- Exhibit BAC Core Values to the fullest (Drive Innovation, Show Courage, Earn Trust, Embrace Responsibility) and adhere to BAC global design standards
- Identify and execute initiatives to increase speed of information to all customers through digital technology
- Respond to domestic representative inquiries through excellent written and verbal communication
- Research BAC and competitor products in relation to customer aftermarket needs and develop marketing strategy for those products
- Provide BAC Representatives with equipment selections, competitive product strategy, and systems knowledge
- Provide technical applications support and customization quotes to BAC Representatives worldwide
- Interact with all departments at BAC (Marketing, Customer Service, Manufacturing, Engineering, Warranty Services, Sales, Credit) to support quotations and orders
- Organize data and tools to improve the Aftermarket Applications process
- Utilize the available design tools and collaborate with BAC engineering groups on special projects
- Creative problem solving that provides accurate Aftermarket solutions, or alternatives to clarify unusual equipment configurations
- Identify continuous improvement projects to improve service level, quoting quality, and process efficiencies
- Strong understanding of the value proposition for BAC replacement parts, and able to communicate effectively with customers
Benefits
- Paid time off
- 401k
- Employee stock ownership plan
- Medical
- Dental
- Vision