The Senior Teller is responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions.
Requirements
- Work related experience should consist of an in-depth background in Bank Secrecy Act compliance and general banking skills.
- 3+ years of retail banking experience in a financial services industry.
- Bachelor’s degree preferred.
- Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
- Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts.
- Relationship building, collaboration and teamwork.
- Intermediate experience, knowledge and training in all operational activities and terminology.
- Exceptional oral, written and interpersonal communication skills.
- Must exhibit a very professional and helpful attitude along with the ability to interact positively with customers and co-workers.
- Demonstrate ability to identify customer needs and implement an effective solution in a rapidly changing environment.
- Ability to work accurately with close attention to detail.
- Ability to maintain confidentiality of sensitive information.
- Ability to remain flexible in order to adapt to changes in the work environment.
- Ability to work with general supervision while performing duties.
- Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.
- High School diploma or equivalent required
- Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA).
Benefits
- Financial Security: You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
- Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
- Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
- Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
- Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
