Senior Helpdesk Engineer
Banyan SoftwareChennai, Tamil Nadu, India
Posted September 25, 2025
Full Time
About the Company
Banyan Software is a leading enterprise software acquisition and growth platform focused on preserving the legacy of successful businesses while driving future growth. With over 1,500 employees across multiple global locations, Banyan acquires niche market leaders with dominant positions, offering flexible M&A services to owners considering exits. The company's strategy emphasizes buy-and-hold for life, targeting businesses with strong financials, high customer satisfaction, and committed teams.
Job Description
Banyan Software is a fast-growing private software company focused on building software for specialized, niche markets. They are seeking a Senior Helpdesk Engineer to manage IT infrastructure, provide technical support, and ensure seamless IT operations for their global customer base. The role involves strategic leadership, stakeholder management, and proactive risk mitigation.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 10+ years of experience in IT operations and management.
- 3+ years of experience as a Senior / lead helpdesk role.
- Proficiency in IT infrastructure, networking, and cybersecurity principles.
- Proficiency in office productivity tools and enterprise applications.
Benefits
- Competitive salary
- Opportunity for professional growth
- Collaborative work environment
