103 - Food City Customer Service Manager - 43rd Ave & W. McDowell
BashasPhoenix, Arizona, United States
Posted October 27, 2025
Full Time
About the Company
Bashas' is an Arizona-based family-owned grocer with over 100 stores, including Food City, AJ’s Fine Foods, Eddie’s Country Store, and Bashas’ supermarkets. Founded by brothers Ike and Eddie Bashas, Sr., in 1932, the company is known for its commitment to community service, having donated more than $100 million to local causes. As one of the largest employers in Arizona, Bashas' prides itself on fostering a great workplace culture, recognized as one of the Best Places to Work in the state.
Job Description
This position is for a Customer Service Team Leader to ensure a positive shopping experience. The role involves guiding front-end operations of a grocery store, providing excellent customer service, maintaining store standards, and managing team performance. Responsibilities include operating the cash register, directing store operations, and coaching team members. Safety and adherence to company policies are key.
Requirements
- Engaging with customers with a genuine tone and offering product information.
- Operating a cash register and manning the customer service counter.
- Providing excellent customer service and ensuring a welcoming store environment.
- Following store rules and company policies.
- Directing and training team members.