Customer Success Advocate

Bask is a rapidly growing telehealth platform empowering entrepreneurs. They offer tools to launch DTC telemedicine companies quickly, focusing on ease of use, customer success, and data-driven decision making. The role involves building customer relationships, driving adoption of the Bask platform, and analyzing customer engagement metrics.

Requirements

• 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
• Experience in e-commerce
• Experience in the telehealth space
• Experience with large- to enterprise-sized customer book of business
• Creative problem solver with a determination to succeed
• Independent and motivated
• Highly articulate
• Highly organized
• Comfortable collaborating with different teams
• High level of customer engagement and communications

Benefits

• Great compensation package and stock options
• Culture Focused
• Prioritize building a high-performance culture of top talent
• Mentorship and event opportunities
• Unlimited PTO
• WFH