Manager, Medical Devices & Client Services

Under the supervision of the Director, Pharmacy Operations, the Manager, Medical Devices & Client Services is responsible for leading teams to ensure operational efficiency, regulatory compliance, and high-quality service delivery across all client-facing and equipment fulfillment functions.

Requirements

• Minimum 5 years of managerial experience in health care, medical devices, or client services-related roles
• College Diploma required; University Degree preferred
• Experience with Ontario Health or other provincial agencies is an asset
• Strong knowledge of infusion equipment, medical devices, and healthcare operations
• Demonstrated success leading multidisciplinary teams with a focus on logistics and client support
• Excellent organizational, time management, and problem-solving skills
• Strong interpersonal and leadership abilities to support and motivate diverse teams
• Working knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Strong written and verbal communication skills
• Valid driver’s license and reliable vehicle for off-site meetings as required

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Medical Benefits