BCforward is seeking a Payroll Analyst to provide efficient service delivery of Payroll services to our client. The role will be responsible for administering work schedules, validating time data, and delivering operational excellence.
Requirements
- Administer Work Schedules and validate Time Data from our client’s administration systems
- Perform transactional activities and deliver operational excellence
- Deliver and maintain high customer satisfaction ratings by processing transactions accurately and meeting agreed service levels for process specific area
- Identify risks associated with execution of the assigned tasks within the business process and escalate / mitigate / resolve as required
- Understand and comply with internal controls, regulations and security requirements linked to the business process and support on internal audit requests and quality assurance requests
- Responsible for gathering evidence for SOX
- Contact with all payroll vendors/in house payroll provider for all payroll related queries
- Accountable for Payroll calendar
- Responsible for other Payroll activities including but not only limited to: transferring data to Payroll Finance, any additional payroll runs, manual deductions, making payroll adjustments, manual payment, managing cut off dates etc.
- May be responsible for tax filing
- Fluent in English
- Deductive reasoning, analytical, and problem-solving skills
- Excellent written and verbal communication skills, ability to present complex data/credit issues to management
- Focus on client and service mindset with a commitment to a high level of customer service
- Ability to work under pressure to short deadlines
- Ability to observe the need for changes/improvements in the processes
- Ability to communicate clearly and concisely at all levels of the business
- Must work with the highest level of trust, integrity, honesty and confidentiality
- Ability to manage workload independently
