Studio Operations and Support Consultant

Berklee College of Music is seeking a Studio Operations and Support Consultant to join their dynamic team. The role involves providing technical support for audio equipment, music technology software, and audiovisual systems, as well as supervising a team of student Studio Assistants and managing equipment check-outs.

Requirements

• Provide in-person, remote, and on-call technical support for specialized audio equipment, music technology software, and audiovisual systems
• Assist faculty and students during classes, recording sessions, events, and ensemble performances
• Monitor and test systems proactively; troubleshoot and escalate technical issues to appropriate teams
• Collaborate on technology upgrades and new installations
• Supervise, train, and mentor a team of 50 student Studio Assistants
• Manage equipment check-outs, maintain accurate usage records, and audit security logs to protect valuable resources
• Coordinate scheduling with the Booking Office and facilitate orientation sessions to onboard new users

Benefits

• Flexible scheduling
• Professional development opportunities
• Range of benefits designed to support your well-being and work-life balance