HR Service Representative 2, Specialist

Join the growing BILH team and make a difference in people's lives. Provide HR triage and customer service, ensuring compliance standards are met. Hybrid schedule, onsite in Charlestown Tuesday and Wednesday.

Requirements

• Act as primary point-of-contact for HR inquiries
• Delegates and escalates queries as appropriate
• Track progress and provide continuous feedback to requestors
• Provide support to the HR function and business lines
• Leverage end-to-end process documentation and other knowledge article content
• Support the integration of innovative HR technologies and system automation
• Engage in and drive overall continuous improvement processes
• Research HR trends and insights
• Support identifying improvements to case and knowledge management tools and content
• Perform routine back-office administrative activities

Benefits

• Paid Time Off
• 401k Matching
• Health Insurance