Desk Based Account Executive
Biffa Waste ServicesEast Hampshire, England, United Kingdom
Posted October 23, 2025
Full Time
About the Company
Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions. We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments. We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day. Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond. Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.
Job Description
Biffa is seeking a Desk Based Account Executive to support Account Management by delivering high-quality customer service and managing client accounts. The role involves collaboration with internal teams, reporting, client retention, and ensuring contractual compliance within the Specialist Waste Recycling (SWR) team. The company focuses on sustainable waste management and is a leading provider of business waste management solutions in the UK.
Requirements
- Proven experience delivering high-quality customer service in a corporate environment.
- Strong collaboration skills with internal teams, clients, and suppliers.
- Proficient in Microsoft Office, particularly Excel and Power BI.
- Highly organised with strong attention to detail.
- Customer-focused mindset and commitment to service excellence.
- Experience in the waste management or environmental services sector (desirable).