Client Support Associate, AMS

Empowering Clients with System Support. Our vision is to provide powerful solutions that help our non-profit clients improve the world.

Requirements

• Handle customer service inquiries via telephone, email, and case management ticketing system from Associations and Unions
• Collaborate with other departments to resolve customer issues
• Troubleshooting of our AMS system for clients as needed
• Advocate for customers by submitting improvement ideas and supporting other departments through projects and implementation transitions.

Benefits

• 20 days of PTO + 12 paid holidays
• Medical, Dental, Vision Insurance
• Pet Insurance Discount
• 401(K) Retirement Plan with company contribution