Operations Analyst - ANZ
BinanceQueensland, Australia • Sydney, New South Wales, Australia • Melbourne, Victoria, Australia
Posted October 2, 2025
Full Time
About the Company
Binance is the world's leading blockchain ecosystem and cryptocurrency infrastructure provider, offering a comprehensive suite of services including the largest digital asset exchange. With over 200 million users globally, Binance focuses on increasing financial freedom through a wide range of crypto products, education, data research, and investment solutions. Distinctive in its industry, Binance emphasizes user trust and innovation across various blockchain technologies.
Job Description
Binance is seeking an Operations Analyst to join their team in Australia (Brisbane, Sydney, Melbourne). The role involves reviewing operational policies, managing vendor disputes, resolving payment issues, and providing support to customer service teams. The position focuses on ensuring smooth, successful go-live initiatives and contributing to an inclusive financial ecosystem for global access.
Requirements
- Review and finalize operational policies and procedures for go-live.
- Manage vendor dispute tickets (RFI - Transaction Trace, RFI - Creditor Trace).
- Investigate and resolve bank verification issues.
- Monitor daily transactions and sweep activities.
- Provide customer support and guidance to troubleshooting teams.
- Organize and communicate effectively with various teams.
Benefits
- Competitive salary
- Company benefits
- Work-from-home arrangement
