Field Application Specialist I - Seattle

This is a field-based position providing solution-oriented consultative training, technical support and troubleshooting at customer sites, and remotely, on bioMérieux’s diagnostic product lines.

Requirements

• Coordinate and provide technical training, consultation, and ongoing support of bioMérieux’s diagnostic product lines within the U.S. customer base.
• Develop, cultivate, and maintain strong professional relationships with all customers.
• Answer internal and external customer inquiries and ensure regulatory compliance through timely and accurate documentation in bioMérieux’s CRM system.
• Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators.
• Responsible for efficient territory management within operating expense budget.
• Support bioMérieux revenue initiatives.
• Territory management over designated geographic area. Extensive field travel is required (average 75%, including overnight stays).
• Perform all work in compliance with company quality procedures and standards.
• Performs other duties as assigned.

Benefits

• A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
• Company-Provided Life and Accidental Death Insurance
• Short and Long-Term Disability Insurance
• Retirement Plan including a generous non-discretionary employer contribution and employer match.
• Adoption Assistance
• Wellness Programs
• Employee Assistance Program
• Commuter Benefits
• Various voluntary benefit offerings
• Discount programs
• Parental leaves