Customer Support Specialist

Biomerics is a world-class manufacturer and innovative polymer solutions provider for the medical device and biotech industries. We are dedicated to our diverse employee base and strive to live up to Biomerics' values in all our interactions. The Customer Support Specialist position will be responsible for all Customer Service functions, NetSuite report creation, supporting the front desk and carrying out other assigned duties at the BAC facility.

Requirements

• High school diploma
• Take initiative and create a culture of accountability
• Results oriented, strong sense of prioritization and manage with a sense of urgency
• Must have strong interpersonal skills and effectively communicate with both internal and external customers
• Demonstrated success in conflict management and working in a team environment
• Proficiency with data analytics, databases, MS Excel, MS Word, and PowerPoint
• Knowledge and experience of working with an ISO13485 Quality Management System is a plus