Salesforce AI Engineer
Bionic Services LtdLondon, England, United Kingdom • England, United Kingdom • Chelmsford, England, United Kingdom • Cannock Chase, England, United Kingdom
Posted September 2, 2025
Full Time
About the Company
Bionic is an expert comparison service for SMEs. Our experts compare trusted UK business suppliers and talk customers through the results on their screens. We’re the UK market leader, established for over a decade, with more than 200,000 UK businesses helped. Rated Excellent on Trustpilot. Bionic is 7th in the Sunday Times ‘best companies to work for’. Our amazing people and high-performance culture are a key part of our business strategy. We’re part of something bigger than any one of us, and our energy and passion is striking. Sign-up to The Backbone, our newsletter for anyone who owns, runs or works at a SME: https://thebackbone.substack.com/p/coming-soon
Job Description
Bionic is seeking a Salesforce AI Engineer to join their Engineering Team. This role involves collaborating with Salesforce, Data, and Operations teams to embed AI enhancements within their CRM and Contact Centre platforms. The AI Engineer will focus on streamlining processes, identifying AI-driven opportunities, and delivering AI features within Salesforce and the Contact Centre using both data and AI tools.
Requirements
- Hands on experience with Salesforce Sales/Service Cloud
- Strong Salesforce configuration skills eg: Flows, validation rules, dashboards, reports and Data Loader
- Experience with Salesforce Einstein products, eg Lead scoring, Bots
- Familiarity with Salesforce CI/CD processes
- Some programming experience (Apex, JavaScript, Java, Python or similar)
- Strong data analysis skills and attention to detail
- Experience delivering a tool or service that relies on an LLM
- Desirable skills and experience: Hands on experience with Agentforce, Exposure to AWS Services including as Lambda & Bedrock, Experience using Python for automation & data analysis
Benefits
- Enhance your health & wellbeing
- Private healthcare cover
- Employee Assistance Programme
- Eyecare scheme
- Taking time away from work
- 25 days annual leave plus the 8 UK bank holidays
- 1 paid family/religious day of leave per year
- 1 paid charity volunteering day per year
- Enhanced maternity, paternity or shared parental leave
- Flexible working options
- Financial wellbeing
- Company summer & Christmas party celebrations
- Business and local zonely & annual awards and recognition
- Long service awards
