Patient Services Representative

The Patient Services Representative position at BioTAB Healthcare, LLC requires exceptional customer service acumen and attention to detail. The role involves processing clinical paperwork, reviewing coverage requirements, and communicating with patients, sales teams, and clinicians. The successful candidate will be able to work independently and as part of a team, multitask, and prioritize duties to deliver a high-quality patient experience.

Requirements

• High School or equivalent required, associates/bachelor's degree preferred
• 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred
• Must be able to use SalesForce or Epic, fax, email, GSuite or Office, in/outbound calls with appropriate grammar, spelling and punctuation
• Strong communication skills, both written and verbal
• Comfortable handling sensitive and confidential Information (HIPAA)
• Must be able to lift 40 pounds, must be able to lift 40 pounds from the floor and lift to waist level
• Must be able to kneel, stoop, climb stairs and reach with hands and arms
• Reliable work transportation
• Candidates must pass an extensive background check

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan