Cisco Collaboration L3
Black BoxBengaluru, Karnataka, India
Posted October 27, 2025
Full Time
About the Company
Black Box is a global leader in digital infrastructure solutions, offering comprehensive services including network integration, managed services, and a wide range of technology products to Fortune 100 enterprises. With a focus on end-to-end solutions in areas such as cybersecurity, data center buildouts, and modern workplace solutions, Black Box leverages a global team and strategic partnerships to deliver cutting-edge AV, IoT, KVM, networking, and infrastructure solutions across various industries.
Job Description
Install, configure and troubleshoot Cisco Unified Communications products, including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center. Troubleshoot integrated technology issues and maintain an accurate issues list. Provide systems administration training to clients and work with Account Managers to identify new opportunities.
Requirements
- CCNP Voice/Collaboration or equivalent experience
- Bachelor’s degree and/or equivalent work/military experience (5+ years)
- Strong understanding of security and privacy controls for voice systems
- Ability to design and configure according to current standards
- Experience with Cisco Webex and Cisco Webex Contact Center