We're seeking a strategic, customer-centric Head of Product to work closely with our CEO to shape and execute the roadmap for our SaaS-based online learning platform and eLearning products.
Requirements
- Define and sequence priorities with clear business cases (ROI, cost, and time-to-value) and establish a regular review cadence.
- Own customer insight — build a consistent discovery rhythm through customer calls, surveys, and experiments, and communicate insights clearly and practically across teams.
- Develop, prioritize, and maintain the product roadmap in collaboration with stakeholders.
- Define clear, testable requirements, user stories, and acceptance criteria in JIRA and related tools that reflect customer insight and business outcomes.
- Collaborate with design and engineering to scope features and ensure alignment with customer needs.
- Strengthen structure through launch plans, checklists, and decision logs to support collaboration and predictable delivery.
- Track leading indicators and post-launch results, communicating lessons learned and next steps.
- Partner with Engineering to ensure timely, high-quality product releases.
- Apply the right delivery approach for each initiative, drawing on experience with both Agile and Waterfall methodologies.
- Collaborate with Marketing and Sales to coordinate product launches, communications, and go-to-market strategies.
- Build alignment and trust across Engineering, Learning, Marketing, Sales, and Leadership through clear, data-informed communication.
- Ensure alignment on priorities, timelines, and success metrics.
- Serve as a strong advocate for the customer while balancing business needs.
- Mentor and coach an early career teammate on discovery, backlog management, and outcome-driven planning.
- Favor small, testable experiments before large investments.
- Make disciplined trade-offs between opportunity, effort, and business impact, presenting clear ROI or payback expectations.
- Proactively surface constraints and mitigation plans.
Benefits
- Work From Home
- Comprehensive Benefits
- Savings & Retirement Plans
- Generous Paid Time Off
- Referral Program
- Team Building