Client Service, Associate
BlackRockBudapest, Hungary
Posted October 14, 2025
Full Time
About the Company
BlackRock is dedicated to helping people experience financial well-being by serving as a global investment manager and a leading provider of financial technology.
Job Description
BlackRock's Client Experience Management (CEM) team is responsible for overseeing the servicing of the firm's clients, including service delivery, solution development, and client experience enhancement. This role focuses on resolving operational client issues, managing client change, and proactively addressing new requests. The position involves collaborating with various internal teams and driving improvements to client experience.
Requirements
- Build relationships with Mutual Fund clients/Platform clients/Consultant Firms.
- Drive the agenda on client experience and ensure transparency.
- Manage and oversee client change and onboarding processes.
- Troubleshoot and remediate operational client issues.
- Drive agenda on client experience ensuring execution.
Benefits
- Retirement investment and tools
- Access to education reimbursement
- Comprehensive resources for physical and emotional well-being
- Flexible Time Off