It support
BlackStone eITDubai, United Arab Emirates
Posted July 11, 2025
Full Time
About the Company
We are a global team who's passionate about transformative enterprise solutions & intelligent design. Our solutions and designs are out to reshape the way people interact with technology. BlackStone eIT supplies innovative solutions to automate and digitally transform human and information intensive processes. We empower breakthrough business results with smarter workflows, augmented business intelligence with AI insights, and through real-time situational awareness which all drive better business outcomes. BlackStone offers a portfolio of next generation solutions, tools, and technologies to be used as a platform to transform traditional organizations into modern smart organizations. Our solutions are designed to dramatically reduce operating costs, increase competitiveness, mitigate risk, boost internal productivity, improve the customer and employee experience, and to make the previously impossible, possible.
Job Description
BlackStone eIT is seeking a motivated and knowledgeable IT Support Specialist to enhance our technical support team.
Requirements
- Associate's degree in Information Technology, Computer Science, or a related field.
- 1-3 years of experience in technical support or IT help desk roles.
- Strong understanding of computer systems, software applications, and operating systems.
- Excellent communication and interpersonal skills.
- Proficient in troubleshooting a variety of software and hardware issues.
- Familiarity with ticketing systems and remote support tools.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented with a commitment to customer satisfaction.
Benefits
- Paid Time Off
- UAE Benefits
- Performance Bonus
- Training & Development