Senior CRM
BlackStone eITSaudi Arabia
Posted March 4, 2025
Full Time
About the Company
We are a global team who's passionate about transformative enterprise solutions & intelligent design. Our solutions and designs are out to reshape the way people interact with technology. BlackStone eIT supplies innovative solutions to automate and digitally transform human and information intensive processes. We empower breakthrough business results with smarter workflows, augmented business intelligence with AI insights, and through real-time situational awareness which all drive better business outcomes. BlackStone offers a portfolio of next generation solutions, tools, and technologies to be used as a platform to transform traditional organizations into modern smart organizations. Our solutions are designed to dramatically reduce operating costs, increase competitiveness, mitigate risk, boost internal productivity, improve the customer and employee experience, and to make the previously impossible, possible.
Job Description
BlackStone eIT is seeking a talented Senior CRM to improve their CRM strategies and initiatives. The role involves enhancing customer engagement, analyzing data, and collaborating with various departments to ensure seamless CRM integration, drive business growth, and improve customer satisfaction. This position requires data analysis, customization, training, and reporting.
Requirements
- Proven experience in customer relationship management or a related field
- Strong understanding of CRM software and preferably Microsoft Dynamics 365
- Experience in data analysis and decision-making
- Excellent communication and interpersonal skills
- Knowledge of marketing and sales processes related to CRM
- Ability to configure and customize CRM applications
- Experience in providing training and support for CRM tools
- Detail-oriented and analytical mindset
- Ability to work independently and manage multiple projects simultaneously
- Strong problem-solving skills and adaptability
Benefits
- Paid Time Off
- Performance Bonus
