Senior Machine Learning Engineer, Applied AI

Block is looking for a Senior Machine Learning Engineer to join their team to build AI customer support products. The role involves designing, developing, and launching AI-driven features and tools that solve real customer needs.

Requirements

• 8+ years of experience in training and deploying ML models, developing ML software, and shipping customer-facing ML products
• Deep understanding of modern ML techniques (e.g. Large Language Models) and the ML lifecycle from data gathering, training, model evaluation, MLOps, and productionizing models
• Ruthless pragmatism when solving new and unconventional problems
• A desire to understand our clients' needs in order to design tools and systems that solve our customer's problems
• Ability to produce production-quality code and services incorporating testing, evaluation, monitoring as well as the ability to quickly adapt to a new domain, hack MVP's, and iterate to improve product
• Experience using any of the major cloud vendors for high scale production use cases
• Strong communication skills (verbal and written) with technical and non-technical stakeholders

Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning