Solutions Architect

Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

Requirements

• Be a subject matter expert for the Bloomreach Discovery platform for both technical and business audiences
• Own all technical elements (technical discovery, demo prep, execute technical POCs) for Discovery sales cycle
• Lead technical discovery and solution design: map requirements, design feasible integration approaches, and document a clear high-level architecture (HLD), with risks/assumptions and measurable outcomes.
• Design and validate data flows for Discovery: catalog ingestion and modeling, event/pixel strategy, API usage patterns, caching/performance considerations, and search/relevance configuration guidance.
• Partner with Solution Consultants to craft compelling technical narratives and tailored demos that align to customer KPIs, buying criteria, and MEDDPICC qualification.
• Co-scope with agency/SI partners during presales: align roles and responsibilities, apply quality/peer-review gates, and ensure a clean handover to Services or partner delivery teams.
• Drive excellent handoffs: package HLDs, scope/estimates, RACI, and risk/assumption logs for Services; remain engaged to de-risk delivery where needed.
• Contribute reusable assets (templates, checklists, patterns) that speed future evaluations; mentor SCs on technical components of Discovery opportunities.
• Support RFP/RFI/security questionnaires and handle technical objections with credibility and clarity.
• Stay current on product and ecosystem capabilities; channel field feedback into product and delivery best practices.

Benefits

• Flexible working hours
• Virtual-first work
• Company events
• Volunteering activities
• Professional education budget
• Employee Assistance Program
• Subscription to Calm
• DisConnect days
• Sports, yoga, and meditation opportunities
• Extended parental leave
• Restricted Stock Units or Stock Options
• Company performance bonus
• Employee referral bonus
• Work anniversaries celebration