Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
Requirements
- Be a subject matter expert for the Bloomreach Discovery platform for both technical and business audiences
- Own all technical elements (technical discovery, demo prep, execute technical POCs) for Discovery sales cycle
- Lead technical discovery and solution design: map requirements, design feasible integration approaches, and document a clear high-level architecture (HLD), with risks/assumptions and measurable outcomes.
- Design and validate data flows for Discovery: catalog ingestion and modeling, event/pixel strategy, API usage patterns, caching/performance considerations, and search/relevance configuration guidance.
- Partner with Solution Consultants to craft compelling technical narratives and tailored demos that align to customer KPIs, buying criteria, and MEDDPICC qualification.
- Co-scope with agency/SI partners during presales: align roles and responsibilities, apply quality/peer-review gates, and ensure a clean handover to Services or partner delivery teams.
- Drive excellent handoffs: package HLDs, scope/estimates, RACI, and risk/assumption logs for Services; remain engaged to de-risk delivery where needed.
- Contribute reusable assets (templates, checklists, patterns) that speed future evaluations; mentor SCs on technical components of Discovery opportunities.
- Support RFP/RFI/security questionnaires and handle technical objections with credibility and clarity.
- Stay current on product and ecosystem capabilities; channel field feedback into product and delivery best practices.
Benefits
- Flexible working hours
- Virtual-first work
- Company events
- Volunteering activities
- Professional education budget
- Employee Assistance Program
- Subscription to Calm
- DisConnect days
- Sports, yoga, and meditation opportunities
- Extended parental leave
- Restricted Stock Units or Stock Options
- Company performance bonus
- Employee referral bonus
- Work anniversaries celebration