Carrier Access Administrator

The Carrier Access Administrator is responsible for administering and maintaining carrier access for new, active, and terminated employees across the agency’s insurance products. This role partners closely with contracted carriers to establish, modify, and remove access to carrier portals in alignment with each employee’s role and job responsibilities.

Requirements

• Coordinate with Human Resources and department leadership to obtain required information for initiating, modifying, or terminating employee carrier access.
• Manage carrier access onboarding for new employees.
• Maintain accurate, detailed documentation of all carrier access permissions across the organization.
• Process and track agent appointments with health, life, and medical insurance carriers.
• Prioritize tasks and manage workflow to ensure efficient and timely completion of responsibilities.
• Cultivate and maintain professional, collaborative relationships with carrier representatives and office personnel.
• Provide support to agency staff and serve as backup for the Licensing & Integration Administrator as needed.
• Collaborate with leadership to develop, implement, and monitor departmental processes and share insights that enhance overall agency operations.
• Develop reports and provide data-driven assessments and evaluations in various formats.
• Proactively identify opportunities to improve carrier access and related administrative processes.