The Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store, providing a high level of customer service and being a role model in drinks, local interactions, attitude, and brand ambassadorship.
Requirements
- Follows BL recipes and presentation standards in a timely manner.
- Manages coffee shop equipment and tool cleaning & maintenance (daily cleaning and periodic maintenance).
- Follows BL operating procedures and processes, including completing transactions accurately and following safety and security measures.
- Dials machine in and maintains consistent espresso extraction as per Bluestone Lane brew ratios.
- Trains, educates and acclimates baristas in training into store and BL system.
- Contributes to and builds upon innovations which assist workflow and operations in store and speed of service.
- Delivers an efficient, high quality product.
- Reports any issues with suppliers in a timely manner to the GM or Area GM.
- Helps foster a cohesive team and encourages the vision and culture of BL and work together towards achieving the common goals across the store.
- Minimizes waste – ensures proper ordering.
- Ensures proper ordering, rotation, and quantity management of coffee and beverage products.
- Always maintains grooming guidelines.