The Bartender provides ultimate hospitality for guests in a casino environment while ensuring all laws and regulations with respect to the safe and responsible service of alcoholic beverages are strictly adhered to.
Requirements
- Answers menu questions posed by guests.
- Maintains knowledge of beverages and any food offerings or special menu items offered.
- Responsible for ensuring a consistent flow of services to guest, servers and food servers.
- Responsible for cleaning and sanitizing their areas to create a safe and sanitary environment for internal and external guests.
- Upsells to premium offerings of wine, beer and spirituous liquors.
- Observes guest behavior and cues that could indicate obvious signs of intoxication.
- Anticipates guest needs and completes all steps of service as assigned, uses guest names during interactions.
- Provides quick, attentive, friendly and professional service to casino guests while communicating in a clear and concise manner.
- Accurately records all sales in the POS system.
- Ensures food items are picked up and served immediately upon availability from the kitchen, bar, or other, as ordered by the guest.
- Ensures the quality and presentation meet or exceed the expectations of the guests.
- Ensures that ashtrays are clean and set into their appropriate location.
- Performs proper bar top maintenance and busses areas as needed.
- Stocks bar (ice, juices, glassware, etc.) as needed.
- Ensures and collects appropriate guest payment for food and beverage service.
- Maintains a professional and tidy appearance at all times.
- Displays a courteous and friendly attitude to all team members and guest.
- Communicates in a positive, respectful manner to both internal and external guests.
- Promptly and professionally handles guest issues and communicates problems and concerns to management.
- Must maintain excellent attendance and be available to work events and varied schedules per business need.
- Abide by all Arizona State Liquor Laws Title 4, and Colorado River Indian Tribes Alcohol Beverage Ordinance.
- Abide by F & B policies and procedures for Alcohol and Liquor Law Violations.
- Abide by Guest Service Agreement for BlueWater Resort & Casino.
- Attends and satisfactorily completes all required training as assigned and required.
- Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and BlueWater Resort & Casino policies and procedures.
- All other duties as assigned (job description permitting), or as approved by the Tribal Gaming Agency.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Plan
- Life Insurance
- Paid Time Off
