Customer Journey Specialist
Boardroom AppointmentsMadibeng Local Municipality, Gauteng, South Africa
Posted December 11, 2025
Full Time
About the Company
Boardroom Appointments, founded in 1989, is a global talent solutions provider delivering recruitment, contract staffing, project staffing, temporary employment, training, HR consultancy, and expatriate mobility services across Africa, EMEA, the Americas, and Europe. Leveraging a deep industry focus that spans FMCG, finance, manufacturing, oil & gas, healthcare, logistics, IT, renewable energy, retail, agriculture, government, and call‑center services, the firm custom‑builds solutions that match each client’s unique talent needs. With a worldwide candidate database and a team of seasoned recruitment and HR professionals, Boardroom Appointments offers end‑to‑end services—from executive search and people analytics to payroll outsourcing and workforce management—ensuring seamless, high‑quality placements that let clients concentrate on their core business. Their distinctive value lies in a partnership model that blends industry expertise, data‑driven insights, and a culture of passion and professionalism to deliver flawless, long‑lasting results.
Job Description
Customer Journey Specialist responsible for developing and implementing customer journey strategies, managing email campaigns, and analyzing customer data to identify trends and opportunities for improvement.
Requirements
- Diploma in Communications / Marketing
- 5 years of experience in business to consumer marketing, international markets, and customer journey strategy development
- Proficient in Google Suite, Google Analytics 4, Marketing Cloud, MailChimp, and CRM systems