Service Delivery Manager

The Service Delivery Manager is responsible for client satisfaction by ensuring services are delivered according to agreed Service Level Agreements (SLA) and other contractual obligations. They establish excellent working relationships with client representatives and maintain a coherent strategy for dealing with service delivery across the regional environment.

Requirements

• Strong leadership qualities
• Deep understanding of client business needs and technology strategy
• Ability to travel extensively

Benefits

• Competitive salary
• Opportunities for career growth and development