Analyst II Desktop Support
Boardwalk Pipelines, LPHouston, Texas, United States
Posted November 21, 2025
Full Time
About the Company
Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry.
Job Description
Boardwalk Pipelines is seeking an Analyst II Desktop Support for our Houston, TX office. The successful candidate will provide level 2 support for the IT Service Desk and support the workstation lifecycle management process.
Requirements
- 5+ years minimum in-depth, hands-on support role on IT Workstation or customer support environment
- 3 years minimum technical knowledge of hardware lifecycle management and software deployment
- Advanced knowledge of help desk software, database connectivity and remote-control tools
- Strong customer service orientation and communication skills
- Advanced computer technology troubleshooting and multi-tasking skills
- Advanced troubleshooting and root cause analysis skills